Refund policy

Last updated: 7 October 2026

We want you to be happy with FlowPaste Pro. The Free plan lets you try conversions before paying, and if Pro isn't right for you, here's how refunds work.

First payment: 14-day refund

If you're not satisfied, email support@flowpaste.com within 14 days of your first Pro payment (monthly or yearly) and we'll refund it in full. No questions, one refund per customer.

Renewals

Renewals aren't refunded, but you can cancel at any time from your account page and Pro stays active until the end of the period you've paid for. If you forgot to cancel a yearly plan, contact us within 7 days of the renewal and we'll refund it.

Problems on our side

If FlowPaste was unavailable for a long stretch, or a paid feature stopped working and we couldn't fix it, we'll refund the affected time.

How refunds are paid

Refunds go back to the original payment method through Stripe and usually arrive within 5 to 10 business days. Any sales tax or VAT charged is refunded with it.

Your legal rights

This policy doesn't affect your statutory rights. UK and EU consumers have a 14-day right to cancel a digital service; by starting to use Pro straight away you agree that the service begins immediately, and our 14-day refund above covers that period in full.

FlowPaste. Questions: support@flowpaste.com